Shipping Policy

Last Updated: January 10, 2026

Thank you for shopping with AUREL. We are committed to delivering your order as efficiently and smoothly as possible.

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Processing Time

Orders are processed within 1–3 business days after payment is received. Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.

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Estimated Delivery Time

All orders are delivered within 8–10 business days after shipping.

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.

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Shipping Costs

Shipping costs (if applicable) will be calculated and displayed at checkout.

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Tracking Information

Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

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Incorrect Address

Please ensure that your shipping address is entered correctly. AUREL is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Lost or Delayed Packages

If your order has not arrived within 12 business days, please contact us at:

aurelcare.com

We will work with the shipping carrier to resolve the issue.

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Customs & Duties

International orders may be subject to customs fees, taxes, or duties. These charges are the responsibility of the customer and are not included in the product price.

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Contact Us

For any shipping-related questions, please visit:

🌐 aurelcare.com